Independent Reserve Review 2025

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Independent Reserve Security

Security remains a prominent concern for all in the cryptoverse. Choosing a digital asset exchange with proper security measures can help avoid the terrible consequences associated with platforms with inadequate safeguards and intrinsic to centralized exchanges.

There are many examples of the outcomes that can occur due to security vulnerabilities and poor customer fund management in places like Mt Gox, Binance, or FTX.

Awards the Exchange has Received

Independent Reserve is recognized as one of the top digital asset exchanges for its industry leadership and achievements.

The exchange won the Digital Currency Exchange of the Year award at 2019’s inaugural Australian Blockchain Industry Awards.

Independent Reserve has not encountered any reported hacks in the past, nor has it been compromised or breached of its systems. The exchange has established itself as the most secure trading platform with its robust security measures.

With its strong emphasis on security, Independent Reserve strives to offer a secure and trusted platform for users to purchase, trade, and hold crypto tokens.

Independent Reserve prioritizes the security of personal information, privacy, and user funds. It implements robust measures to protect user data from unauthorized access, misuse, or loss while ensuring a secure trading environment. Here are some of the key security features and practices that the platform employs.

Advanced Encryption

Independent Reserve deploys industry-standard encryption protocols to protect user data and prevent data loss through unauthorized access.

Secure Storage

The platform uses a combination of hot and cold wallets to store digital assets. The exchange utilizes cold storage to keep most funds offline in cold wallets.

Compliance with Regulations

Independent Reserve adheres to regulatory requirements in every aspect of its operations by prioritizing compliance, maintaining strict compliance controls, and continuously enhancing its operations to stay at the industry’s forefront.

Ongoing Monitoring and Risk Management

Independent Reserve regularly monitors its system for suspicious activities and deploys advanced risk management tools to spot security vulnerabilities and prevent potential data breaches.

Regular Audits and Penetration Testing

Independent Reserve conducts external penetration testing and regular security audits to identify vulnerabilities and fix weaknesses in the platform’s systems.

Withdrawal Whitelisting

Users can set up withdrawal whitelists to send funds from their crypto wallets to an external address approved in advance to prevent fraudulent transactions. This solution creates an additional layer of protection against unauthorized withdrawals.

Two-Factor Authentication (2FA)

Users can also set up and use 2FA to require a second verification step during login, thus adding an extra layer of protection to their accounts.

Opening an Account and Trading

Creating Your Account

Creating a user account at Independent Reserve is a pretty straightforward process. You can complete the form to create your account by visiting the Independent Reserve website. You’ll need to include a valid email, set your password, and enter other details like your name and phone number. You will then get an email asking you to verify your account creation.

Once you verify your account, you must complete the Know-Your-Customer (KYC) verification on the platform. You can complete the KYC process within 20 minutes by providing basic personal information, including their full name, date of birth, and address. Following this, you will be asked to upload a government-issued ID, like a passport or driver’s license. To add security, you must also provide a selfie or a live photo to match your ID.

Funding Your Account (Deposit and Withdrawal Options)

Independent Reserve supports some of the most popular deposit and withdrawal methods. You can make deposits using EFT, bank transfers, SWIFT transfers, cryptocurrencies, Osko/PayID, Credit / Debit cards, and PayPal, all of which have varying charges depending on your country of residence.

For Australians, EFT (electronic fund transfer) is available to traders with Australian bank accounts.

Independent Reserve accepts SWIFT transfers for international traders. Deposits can be made in New Zealand dollars (NZD), Australian dollars (AUD), Singapore dollars (SGD), or US dollars (USD).

Withdrawals can be made using bank accounts, PayPal, cryptocurrencies, etc.

Order Types

Independent Reserve also supports multiple order types like:

• Market Buy, Market Sell.
• Stop Limit Buy, and Stop Limit Sell.
• Limit Buy, Limit Sell.

Market, stop, and limit orders are automated tools traders can use to execute instructions to buy or sell an asset when the price meets certain conditions. The benefit of these tools is that they execute trades on your behalf; you don’t have to be on a computer 24/7.

Market orders (market buy, market sell) can be used to open a position at the current price instantly.

Sell-limit and stop-limit orders allow you to enter the market at the most convenient prices without constantly being behind the computer.

Limit buy and limit sell orders allow you to buy or sell once the market reaches the specified “limit price”. They place an order to either buy below the market or sell above the market at a certain price.

Customer Service

Independent Reserve provides many customer service options to help users resolve issues they may experience.

The first place to get assistance is the well-resourced help section offered by the exchange. This dedicated area answers several frequently asked questions (FAQs) on the most common issues you may encounter. The section also provides incredible information and guides on beginning trading and other educational topics.

If you can’t find the answer you need here, you can raise a support ticket through Independent Reserve’s secure portal. Once you submit a help request, the Independent Reserve’s professional team will answer your question.  However, many users have reported delays up to 24 hours before receiving a response. If your issue concerns withdrawals or account access, it may be escalated to the “Level 2 Support Team,” which might take additional time.

Unfortunately, Independent Reserve does not offer a direct phone line for customer support, which can be frustrating when dealing with time-sensitive issues. If you feel your issue needs to be taken care of quickly, please keep detailed records of your communications, including timestamps and screenshots, which you can present to regulatory bodies if needed.

You can also email them at support@independentreserve.com to iron out any issues you may have.

Educational Resources

Independent Reserve offers plenty of educational resources to help users stay informed about the digital asset markets and make better trading decisions. Such resources enable users to navigate the world of cryptocurrencies confidently.

Unique Offerings

Independent Reserve stands out as an outstanding cryptocurrency exchange option in the world. The platform caters to individual traders, businesses, and self-managed super funds (SMSFs).

Thousands of Self-Managed Super Funds trust the platform thanks to its intuitive interface, which facilitates competitive fee structures and quick deposit methods.

If you’re thinking about creating a new SMSF to invest in cryptocurrencies or rolling over your existing super fund into cryptocurrencies, Independent Reserve is surely the right choice.

While most crypto platforms don’t incorporate SMSF support into their services, Independent Reserve is recognized for its exemplary crypto SMSF services.

Fees and Charges

At Independent Reserve’s platform, trading fees are based on a tiered level. As you trade more, trading fees become cheaper. At the top of the scale, the fee is 0.50%. As your trading activity (volume) increases, the fee goes down to a minimum of 0.02%.

Here are Independent Reserve’s trading fees as explained in detail below:

User Experience

Independent Reserve is more than just Australia’s most trusted cryptocurrency exchange. It offers a suite of products and services designed to serve the needs of all types of customers and partners.

User-Friendly Interface

Independent Reserve is an easy-to-use interface designed for users with different levels of trading experience. The platform supports a wide range of 63 trading pairs. Whether you’re a first-time buyer or an experienced trader, its user-friendly app makes trading simple and fast. It offers exceptional exchange and an intuitive platform that serves experienced traders who need a sophisticated investment platform with comprehensive trading capabilities and those who are new to the world of cryptocurrency.

FastTrack Account Option

Independent Reserve enhances users’ entry into crypto trading with its FastTrack account option, which allows speedy access to begin trading activities and swift transfers of user funds.

OTC Trading

The platform’s OTC (over-the-counter) trading desk offers incredible service to high-net-worth investors and institutional clients, enabling them to handle large trades with counterparties without intermediaries.

Advanced Trading Tools

The exchange provides advanced tools (like a detailed JSON API called AirbridgeTM and TradingView charts) that more experienced traders need to enrich their trading strategies.

Mobile App

With its highly regarded mobile app, users can buy and sell assets when on the move, enabling investors who want to conduct active trades anywhere at any time to do so. Users can access the mobile app on both iOS and Android platforms.

AutoTrader

The platform’s AutoTrader is designed to simplify crypto trading by enabling users to automate crypto trading strategies seamlessly. The AutoTrader functions include various ready-made strategy templates, such as Dollar Cost Averaging and Grid strategy. Such techniques would allow traders to choose an automated approach that aligns with their specific trading objectives.

Leveraged Trading

Lastly, Independent Reserve offers leveraged trading, which experienced investors use to increase their returns and gain greater market exposure.

Independent Reserve Supported Currencies

Cryptocurrencies Traded

Digital asset users can trade 30 cryptocurrencies within the Independent Reserve.

Fiat currencies supported: Independent Reserve facilitates cryptocurrency trading in four fiat currencies: the New Zealand dollar (NZD), Australian dollar (AUD), Singapore dollar (SGD), and US dollar (USD). The platform has a multicurrency order book that automatically converts all orders into the currency of the customer’s choice.